Terms and Conditions 

By booking with us at Priory Paws you are agreeing to our terms and conditions.

Deposits 

A deposit of 25% is required to secure your appointment, this is non refundable if you cancel your appointment within 48 hours.

No Shows 

If you no show your appointment the full cost of the groom is required .

 

Student Grooms 

Dogs for students must be accepting of the grooming process , we can accept dogs that are matted, bite or struggle for student grooms.

Please allow the time for students to groom your dog , they are learning and take significantly longer than a qualified dog groomer does . Please don't show up early or keep contacting us during the groom, you will be notified when your dog is ready.

Matting 

if your dog is matted it will incur an extra fee of £10 , this is because it blunts our equipment and takes significantly longer .

 

Fleas 

If we discover fleas on your dog there will be an added fee of £10, it costs us to treat and flea bomb the salon afterwards.

 

Turning Up Early 

Anyone who shows up early and hasn't been contacted to say their dog is ready will get their dog returned unfinished .

This is because we are working with sharp tools and when your dog sees you they can become excited and it's not then safe to finish .

It makes us also feel rushed and under pressure , please respect that as soon as your dog is ready we will contact you and do not come back early . 
thank you .